Privacy notice

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy notice.

A variety of personal data are collected whenever you visit this website. The term ‘personal data’ refers to any data that can be used to identify you. This privacy notice explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. through email communications) is prone to security breaches. It is not possible to fully protect data from access by third parties.

The controller

The data processing controller on this website is:

spannverbund group AG
Seetalstraße 185
CH-6032 Emmen

Europa: 00 800 00000 100
Worldwide: (+) 800 00000 100 *Replace (+) by international call prefix in your country
E-Mail:

According to the GDPR definition, ‘Controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Duration of storage

Unless a more specific storage period is defined in this privacy notice, we retain your personal data only for as long as necessary to fulfill the purposes for which they were collected. If you make a legitimate request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be erased when these reasons cease to apply.

General information about the legal basis for processing data on this website

If you have consented to data processing, we process your personal data on the basis of Art 6(1)(a) GDPR, or Art 9(2)(a) GDPR if special categories of data are processed in accordance with Art 9(1) GDPR. If you have explicitly consented to the transfer of your personal data to a third country, the legal basis for data processing is additionally Art 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information in your end device (e.g. via device fingerprinting), the legal basis for data processing is additionally Section 25(1) TTDSG. You may withdraw your consent at any time. The legal basis for processing personal data that are required for the performance of a contract or for the implementation of pre-contractual measures is Art 6(1)(b) GDPR. In addition, we process personal data that are required for the fulfilment of a legal obligation on the basis of Art 6(1)(c) GDPR. We may also process data on the basis of our legitimate interest in accordance with Art 6(1)(f) GDPR. The following sections of this privacy notice explain the relevant legal basis in specific cases.

Data protection officer

According to Art 37 GDPR, we are not required to appoint a data protection officer. The following people may be contacted on matters relating to data privacy:

Prof. Stefan Böhling	President of the supervisory board
Stephan Grau	Member of the supervisory board
Urs Huber	Member of the supervisory board

If you require any further information, please contact us by phone or email:
Europa: 00 800 00000 100
Worldwide: (+) 800 00000 100 *Replace (+) by international call prefix in your country
E-Mail:

Withdrawing your consent to data processing

Many data processing operations can only be carried out with your express consent. You can withdraw your consent at any time. Withdrawal of your consent does not affect the lawfulness of processing conducted prior to the withdrawal of your consent.

Right to object to the collection of data in special cases and right to object to direct marketing (Art 21 GDPR)

BASED ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA ON THE BASIS OF ART 6(1)(E) or (F) GDPR, INCLUDING ANY PROFILING BASED ON THESE PROVISIONS. PLEASE REFER TO THIS PRIVACY NOTICE TO DETERMINE THE LEGAL BASIS ON WHICH THE PROCESSING OF DATA IS BASED. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR DOING SO WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR SERVE TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART 21(1) GDPR).

WHERE PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT TO PROCESSING FOR DIRECT MARKETING PURPOSES, YOUR PERSONAL DATA SHALL NO LONGER BE PROCESSED FOR SUCH PURPOSES (OBJECTION PURSUANT TO ART 21(2) GDPR).

Right to lodge a complaint with the supervisory authority

In the event of an infringement of the GDPR, as data subject you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint exists without prejudice to any administrative or judicial remedy.

Right to data portability

You have the right to receive data that we automatically process on the basis of your consent or in the performance of a contract in a commonly used, machine-readable format, and to transmit those data to a third party. If you request to have your data transferred directly to another controller, we will do so only where technically feasible.

SSL and TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or enquiries which you send to us as the website operator. You can tell that a connection is encrypted when the address line of your browser changes from ‘http://’ to ‘https://’ and a padlock icon is displayed.

When SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

Right to access, erasure and rectification

Within the framework of the applicable legal provisions, you have the right to access your personal data free of charge at any time and to obtain information as to their source, their recipients and the purpose of processing. You also have the right to rectification or erasure of these data. You can contact us at any time to ask about this or any other issue relating to data privacy.

Right to the restriction of processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time to exercise this right. The right to the restriction of processing exists in the following cases:

•  If you contest the accuracy of the personal data stored by us, we will generally need time to verify this. You have the right to request the restriction of processing of your personal data while our investigations are underway.
• If the processing of your personal data was/is unlawful, you can request restriction of processing instead of erasure.
• If we no longer need your personal data, but you require them to establish, exercise or defend legal claims, you have the right to demand the restriction of processing of your personal data instead of their erasure.
• If you have raised an objection pursuant to Art 21(1) GDPR, your interests and our interests must be weighed up to determine whether one overrides the other. You have the right to request the restriction of processing of your personal data until it is determined whose interests prevail.

If you have restricted the processing of your personal data, these data may – with the exception of storage – be processed only with your consent or to establish, exercise or defend legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the Union or of a Member State.

Objection to marketing emails

The operators of this website hereby object to the use of contact data published in our legal notice in compliance with legal disclosure requirements for the purpose of sending unsolicited promotional and informational material. We explicitly reserve the right to take legal action in the event of receiving unsolicited promotional information, for example, through spam emails.